---

❓ Frequently Asked Questions (FAQ)

1. Is Closet Cartel open for orders?

Yes! Closet Cartel is officially live 🎉. You can now shop the latest streetwear drops directly from our website.

2. How do I place an order?

Simply browse our collections, add your favorite items to your cart, and check out securely on our website.

3. Do you accept “DM to order”?

No — all purchases must be made through our official website. This keeps your shopping safe, fast, and secure.

4. What payment methods do you accept?

We accept major debit/credit cards, Instant EFT, and trusted South African payment gateways for your convenience.

5. Do you ship nationwide?

Yes! We deliver across South Africa through PostNet and Aramex, ensuring reliable and fast delivery.

6. How long does delivery take?

Delivery takes 2–3 working days nationwide. Once your order is shipped, you’ll receive a tracking number so you can follow your package.

7. Do you ship internationally?

Currently, we only ship within South Africa. International shipping is something we’re working on for the future.

8. What is your return policy?

If your item is defective or the wrong size, you can request a return or exchange within 7 days of delivery. Items must be unworn, in their original packaging, and in resellable condition.

9. How do I pick the right size?

Every product has a size guide to help you find the perfect fit. If you need assistance, our support team is just a message away.

10. How can I contact Closet Cartel?

You can reach us anytime:
📞 WhatsApp/Phone: 060 754 2012
📧 Email: wearclosetcartel@gmail.com